Thousands of BT customers will see their bills rise in line with inflation at the end of March

Millions of BT customers will see broadband and mobile bills rise by 1.3% with telecoms giant now using CPI for increases

Landline, broadband and mobile BT customers might be suffering from the hike

The increase is slightly below CPI rate of inflation

Customers are encouraged to ascertain if they might economize on a special deal

Households on a landline, broadband or mobile contract with BT could see bills rise 1.3 per cent next month.

The telecoms giant is now using the buyer price level measure of inflation for bill rises. Last year, it froze prices while it says it's never used inflation-linked rises within the past.

The CPI rate for December 2019 was 1.4 per cent with the January 2020 find out next week.

A BT spokesperson said: 'We know price rises are never welcome, but unlike Sky, Virgin and other providers, we've now linked price changes to CPI to form our pricing fairer and more predictable for our customers.'

Thousands of BT customers will see their bills rise in line with inflation at the top of March

But despite this, EE - which is now BT-owned - continues to link bill rises with the Retail price level .

BT has started contacting affected customers to allow them to know that their bills are going to be rising from March 31 with some thanks to see increases of £8.40 a year.

However, the new rules are only likely to affect those that have joined the firm in recent times.

BT has introduced the CPI inflation linked rises into its terms and conditions, meaning the firm can increase the worth of deals in line with CPI midway through a contract.

Those who signed a contract after 11 January 2019 are likely to be affected, however, anyone starting or renewing a broadband, landline or mobile monthly contract before this date won't be affected as many of the older contracts do not have these terms.

If customers signed up or renewed their contract with BT since 17 January 2020, they also won't be affected but their price will rise in line with the CPI in March 2021.

BT TV and BT Sport customers won't see any changes to their TV and Sport packages as a part of this CPI price change.

A BT spokesperson said: 'We froze prices in 2019 for broadband, mobile and landline customers so this is often our first price rise in nearly 18 months.

'We are the sole major broadband provider answering 100 per cent of our customer calls in UK and Ireland.

'We have also launched our team of Home Tech Experts to supply in-home support, and we've brought BT back to the main street across the united kingdom .'

ٍSource : https://www.dailymail.co.uk/money/bills/article-8004785/BT-customers-broadband-mobile-rise-1-3.html